

Financial fraud and scams are deceptive schemes designed to trick individuals into giving away money, personal information, account access, or other valuable assets. Scammers often pretend to be trusted organizations such as financial institutions, government agencies, businesses, or even family members. Their goal is to create a sense of urgency, fear, or excitement that causes victims to act without verifying the request.
Scams can occur through:

Scammers pretend to be trusted organizations or authorities and claim immediate action is required.
Common Impersonations
Red Flags
Fraudsters claim there is a problem with your computer, email account, or mobile device.
Common Claims
Their Goal
Scammers claim you have won a prize, lottery, or special reward.
The Catch
Often called "Grandparent Scams," these schemes prey on emotions and urgency.
Common Stories
Requested Payments
Scammers offer financial solutions that seem too good to be true.
Common Offers
Fraudsters promise unusually high returns with little or no risk.
Common Claims
Remember
Your phone rings once and disconnects before you can answer.
Their Goal
Scammers can manipulate caller ID to make a call appear legitimate.
Caller ID May Show
Be cautious if someone:


Modern scammers use advanced technology to make their schemes appear legitimate.
Criminals manipulate caller ID information, so calls appear to come from trusted organizations.
Scammers pretend to be:
Financial institution representatives
Government officials
Law enforcement officers
Company employees
Artificial intelligence can imitate the voice of a family member, friend, or coworker to make urgent requests appear genuine.
Scammers pressure victims to act before they have time to verify a request.
Fraudsters exploit trust, fear, compassion, and urgency to influence decisions.


Scammers can fake phone numbers, emails, websites, and even voices. If something doesn't feel right, trust your instincts.
Take a moment to verify requests independently before sharing information or sending money.
When in doubt, contact your credit union directly using a trusted phone number you know is legitimate.
Douglas Branch
Routing Number - 322174575
1600 N. Panamerican Avenue • PO Drawer 1059 • Douglas, Arizona 85608
(520) 364-8401 • Fax (520) 364-2967
Hours of Operation:
Monday - Thursday: 9:00AM - 4:30 PM
Friday: 9:00AM - 6:00 PM
Benson Branch
Routing Number - 322174575
182 E. 4th Street • PO Box 2317 • Benson, Arizona 85602:
(520) 586-7095 • Fax (520) 586-7097
Hours of Operation:
Monday - Friday: 9:00 AM - 4:30 PM
*Closed all Federal Holidays
